Information
and Communications Technologies (ICT) education is basically
our society’s efforts to teach its current and emerging
citizens valuable knowledge and skills around computing and
communications devices, software that operates them,
applications that run on them and systems that are built with
them. What are these things? How do they work? How do you use them
productively? How are they deployed, assembled, managed and
maintained to create productive systems? How they are used in
specific business and industry settings? What are the
underlying science and technologies behind them and how might
those be developed to advance ICT fields?
ICT is complex and quickly changing, and it is confusing for
many people. It is so pervasive in the modern world that
everyone has some understanding of it, but those
understandings are often wildly divergent.
There are many important dimensions to ICT education,
including:
-
ICT/Digital Literacy – Today, everyone needs a basic
understanding of ICT and how to make productive use of it,
just to be good students, workers and citizens. Teaching
people how to be competent basic users of ICT technologies is
an important role of ICT education, so they will be successful
in their academic and work careers, and so they can
efficiently participate in modern technical society. As part
of its study validating U.S. Department of Labor IT
Competency model content in California, MPICT determined
with 99% confidence California employer agreement with the
following statements regarding Digital Literacy:
-
“Information and communication technologies (ICT)
competencies are increasingly important for most of our
employers, regardless of role. If there was an agreed-upon
standard for "digital literacy", or ICT competencies
expected of all workers, regardless of workplace role, my
organization would value a credential based on that standard
as a way of validating ICT skills for non-ICT workers.”
(70.5% agree or very much agree)
-
“In the 21st century, an ability to work with information
and communication technologies is becoming as essential to
education, life and workplace success as "reading, writing
and arithmetic".” ICT Digital Literacy should be considered
a basic skill by educational systems, something taught to
and assessed for all students. (85.2% agree or very much
agree)
-
This study details 49 competencies for ICT User level
knowledge and skills, as an actionable, teachable and
assessable definition of what people need to know and be
able to do to be “digitally literate.”
-
ICT Infrastructure and Support Applied Technologists
– Beyond a basic user competency, our society also needs
more knowledgeable and capable technical people to deploy,
manage and maintain ICT equipment, software and systems, so
they work well for users. In all industries, these people
manage computer and communications hardware, software and
applications; networked systems; online information sharing,
communication and commerce systems; business processes
making use of these systems; and user support.
-
Specialized Business and Industry Uses of ICT – As enabling
technologies, ICT is used strategically in almost all
businesses and industries. Many have developed specialized
systems and uses of ICT, and many have specialized legal and
regulatory requirements; quality control systems; integrations
with production and research equipment and systems; security
requirements; and software applications. For example:
-
Bioscience industries rely on specialized ICT systems and
applications to conduct research, analyze organic materials,
produce biotech products and do required reporting;
-
Financial services industries rely on ICT to maintain customer
records, do business, conduct trades, do financial reporting,
secure proprietary information and comply with regulations;
-
Manufacturing industries use specialized computer controlled
systems and robotics to design, produce and test products.
-
Property management operations use ICT to network and control
heating and cooling, lighting and building access systems.
-
Electric utilities use ICT to monitor and manage electricity
distribution, customer billing and smart metering systems.
-
Telecommunications, cable TV and other entertainment
industries use ICT to store content, manage customers and
deliver their services.
We need to develop a competent workforce that understands not
only relevant technologies, but also specialized business and
industry environments and operations, to meet these
specialized needs.
-
ICT Research and Development Scientists – ICT fields
themselves are under constant pressure to evolve and improve.
We need people who deeply understand the science and
technologies underlying ICT and who can work to advance the
fields.
In virtually all modern businesses and industries, and in
modern society in general, ICT has key strategic roles. It is
strategically important to develop citizens and workers who
can competently and efficiently operate and add value in these
systems and environments.
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